Terms of Service

Last updated: 7th August 2025

Welcome to Occasion Hats. By using our website (www.occasionhats.co.uk) and purchasing from us, you agree to the following terms and conditions. Please read them carefully before placing an order.

General Information

Occasion Hats is operated by Conway & Bond, registered in the United Kingdom. These terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

We reserve the right to update or modify these terms at any time. It is your responsibility to check this page periodically for changes.

Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your jurisdiction, or that you have given us permission to allow any minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose. A breach of any of these terms will result in the termination of your services.

Product Descriptions & Availability

We make every effort to display our products as accurately as possible, including descriptions, colours, sizing, and availability. However, we cannot guarantee that your device’s display of any colour will be completely accurate.

All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time without notice.

Pricing & Payments

Prices are shown in GBP (£) and include VAT where applicable. We reserve the right to update prices at any time without notice.

Payments must be made in full at the time of ordering. We accept major debit and credit cards, PayPal, and other secure payment options available at checkout.

Shipping & Delivery

We aim to dispatch orders promptly. Estimated delivery times are provided at checkout but are not guaranteed. Delays may occur during busy periods or due to external factors.

Customers are responsible for providing accurate shipping details. We are not liable for orders delayed or undelivered due to incorrect information.

Returns & Refunds

Please refer to our Returns Policy for full details on how to return or exchange items.

Cancellations

You have the right to cancel your order within 14 days of receipt under the Consumer Contracts Regulations. To do so, please contact us in writing at conwayandbond@gmail.com.

Intellectual Property

All content on this site – including images, text, branding, and graphics – is the property of Occasion Hats and may not be used or reproduced without written permission.

Third-Party Services

We may use third-party tools and services to process payments or analytics. By using our site, you agree to their terms, which may differ from ours.

Liability

We are not liable for any loss or damage that may result from your use of the website or any products sold through it, except where required by law.

Nothing in these terms shall limit your statutory rights as a consumer.

Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

Contact Information

For any questions about these Terms, please contact us at: conwayandbond@gmail.com